Information
TERMS OF SERVICE
Terms of Service - GOLDCHARMA

Terms of Service

Introduction & Acceptance of Terms

Welcome to www.goldcharma.shop (the "Site"), an e-commerce platform specializing in premium jewelry, including necklaces, rings, and earrings (collectively, "Products"). By accessing or using the Site, you agree to comply with these Terms of Service ("Terms"). If you do not agree, please refrain from using the Site.

Account Responsibilities

To place orders, you may need to create an account. You are responsible for:

  • Providing accurate and current information.
  • Maintaining the confidentiality of your login credentials.
  • All activities under your account.

We reserve the right to suspend accounts for suspicious activities or violations of these Terms.

Product Information & Order Terms

We strive for accuracy in product descriptions, images, and pricing. However, minor variations in color, material, or design may occur due to screen settings or craftsmanship. Jewelry products are intended for personal use and may require proper care to maintain their appearance.

Orders are subject to availability. We may cancel orders due to errors, fraud, or inability to fulfill.

Payment, Shipping, Returns

Payment: We accept major credit cards and PayPal. Your payment is processed securely at checkout.

Shipping: Products are shipped within 3-5 business days. Delivery times vary by location.

Returns: Unworn, undamaged items may be returned within 30 days of delivery for a refund or exchange. Customers are responsible for return shipping costs unless the item is defective or incorrect.

Intellectual Property Rights

All content on the Site, including logos, designs, and product imagery, is the property of GOLDCHARMA and protected by intellectual property laws. Unauthorized use is prohibited.

Disclaimers & Limitations of Liability

Jewelry Products: While crafted with care, jewelry may contain small parts posing choking hazards. Keep away from children. We are not liable for allergic reactions to metals or gemstones. Customers with known sensitivities should review material descriptions carefully.

General Use: GOLDCHARMA disclaims all warranties, express or implied, including merchantability or fitness for a particular purpose. We are not liable for incidental or consequential damages arising from product use.

Governing Law & Dispute Resolution

These Terms are governed by the laws of the jurisdiction where GOLDCHARMA is registered. Disputes will be resolved through arbitration or small claims court, with each party bearing its own costs.

Contact & Effective Date

For questions, contact us at [email protected]. These Terms are effective upon your use of the Site.

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